Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)27.7595515, -15.5760679
ex. Hotel Neptuno - Adults Only
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Spain
Conveniently located next to golf courses, restaurants and bars, Neptuno Hotel offers such spa facilities as a health club, a solarium and a sauna. Offering accommodation in a 5-story modern building, the hotel was remodeled in 2008.
The hotel is around 10 minutes on foot from the city center. This property is set a few minutes walk from the sandy beach and offers umbrellas and towels.
A temple and a lighthouse are set within walking distance.
Gran Canaria airport lies within 35 minutes' drive away from Neptuno Hotel.
Guests are offered 170 soundproof hotel rooms equipped with satellite television, climate control, an individual safe, a balcony and IDD phone. Some rooms at Neptuno Hotel have a view over the sea. The rooms come with en suite bathrooms with a shower, a hairdryer and a bidet along with an electric kettle, a fridge and a stove.
Eat & Drink
A free buffet breakfast is served every morning. The hotel features an outdoor restaurant serving local cuisine. Time Table Of The bar offers various types of soft drinks, wines and cocktails. Guests can dine at Wapa Tapa and Mr. Greek, about 150 meters away from the property.
A full breakfast is served at affordable prices.
The hotel provides a designated place for smoking, a beauty shop and a newspaper stand along with a business centre, a conference room and a copier to fit the needs of all guests.
Turkish steam bath, facials and massage are available on site. On-site sport activities include table tennis, snooker and bocce.
Wireless internet is available in the hotel rooms for free.
Public parking is possible on site for free.
Year renovated: 2008. Number of floors: 5. Number of rooms: 170.
Free Wi-Fi in rooms
On-site car park
Poolside snack bar
Paid airport shuttle
Outdoor swimming pool
Sports & Fitness
- Fitness centre
- Golf course
- Paid airport shuttle
- Room service
- Car rental
- Self-service laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Newspaper service
- Bell staff/Porter
- All inclusive
- Restaurant buffet
- Poolside snack bar
- Snack bar
- Special diet menus
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Board games
- Water slides
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Turkish bath
- Mountain view
- Pool view
- Free Wi-Fi in rooms
- Air conditioning
- In-room safe
- Soundproofed rooms
- Living room
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
- AM/FM alarm clock
Rooms and availability
2 Single beds2 Single beds, 1 Single bed, 2 Single beds or 1 Double bed
In the Room
1 Double bed1 Double bed, 1 Single bed
1 Double bed1 Double bed, 1 Single bed
- City landmarks
The hotel is fantastic the only problem is the noise from the Yumbo shopping centre and all the pubs and bars around.The staff is very friendly and they are always ready to help with a smile. Wonderful buffet specially for dinner.
The hotel offers great buffet both for breakfast and dinner and has a very good value for money.Its location is very convenient both for bus stop to any destination and for the vicinity to the commercial centre Yumbo.
The vicinity to the commercial centre Yumbo has as disadvantage the fact the there is noise (loud music) coming from this centre till late in the night.
The staff were very attentive at all times. The hotel is spotless and because this was my second visit, there were little gifts left for me by the housekeeping staff! Another lovely touch by the hotel. Excellent food and great value for money! I would highly recommend staying there. Unfortunately the resort is quite delapidated but I seldom left the enclosure of the hotel, so this didn't affect me greatly. I'll definitely be back!
Very close to the nightlife at Yumbo Centre but still in a relativly quiet location.
The rooms are not well noise insulated. You can hear your neighbors when they caugh in their room. Unfortunately I was just abot the hotel bar so I 'participated' in the every evening entertainment from my room.
Good location, reasonably priced, adult-only policy, large balcony, pretty good food, bus to airport nearby
views not so good, too many stairs
proffessionalism of the staff.variety of food was very good and well prepared.swimming pool was very good.
l didn,t like the bed being 2single beds.
The location is excellent, literally in the back of the Yumbo center. Huge plus is there are no children staying in this hotel. Rooms are clean, housekeeping and cleaning very good. Vast selection of food at mealtimes, nice pool and garden area, very clean pool. Friendly and welcoming staff.
The hotel definitely has some overbooking issues, which happened to us, we had to spend the first night in the neighbouring hotel. Some of the food is bland, could do with more spices and seasoning. Staff should speak better english as sometimes they do not understand what you talking about.
Excellent pool area & terrace restaurant, pleasant clean rooms with balconies, efficient staff, great location & no children!
No English TV channels and beds a little uncomfortable.
It;s on walking distance of shops and beach. It's small hotel, no children allowed. This very good for using facilities (pool/breakfast buffet and diner)
Entrance. Reception is not direct ay entrance and so many steps to take with suitcases.Noice from Shopping center Yumbo during the night is not helping for quiet stay.
Great hotel excellent standards of housekeeping great staff
I liked the service what the staff offered. They were kind, helpful and allways smiling!
Over all my Wife and I liked the Hotel in general
We were disappointed with the two sittings for dinner, similar sized Hotels have only one We were a little perturbed with the number of steps in the place
Great location. View over pool from balcony. Pleasant room and facilities. Adult only so like minded neighbours. Good food. Friendly staff. Was not disturbed by noise even though street out-side
Hotel is comfortable and nice location.
1.What a shame that one of the eu country's citizen can not speak other than their mother language !!!!!!!!! hotel staff can not speak english .............. last year I was at barcelona and it was terrible also. I do not think so I will visit spain again !!!! 2. THE PEOPLE ARE RUDE.WHEN I ASK WHY THEY TREAT LIKE THIS , THEY SAID "THEY EARN 900 € PER MONTH.IT IS NOT EASY TO LIVE WITH THAT LIMITED MONEY.THEY ARE UNHAPPY ' 3. I REQUESTED 2 THINGS FROM THE MANAGMENT A. I AM 6'3" ,THE BED ARE SHORTER THAN MY HEIGHT.I REQUESTED FROM THEM TO CHANGE MY ROOM,THEY DID NOT. B.MY AIR COND. SYSTEM WAS NOT WORKING PROPERLY.I ALSO REQUESTED TO BE CHANGED MY ROOM FOR THAT REASON.THEY DID NOT.....
Great location, helpful staff and extremely clean.
Seating arrangements for dinner in evening. Single people were seated with other people.