Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

ex. Hotel Neptuno - Adults Only

Avenida Alfereces Provisionales 29, Playa del Ingles (Gran Canaria), Spain, 35100show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  606 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

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Overview

Conveniently located next to golf courses, restaurants and bars, Neptuno Hotel offers such spa facilities as a health club, a solarium and a sauna. Offering accommodation in a 5-story modern building, the hotel was remodeled in 2008.

The hotel is around 10 minutes on foot from the city center. This property is set a few minutes walk from the sandy beach and offers umbrellas and towels.

A temple and a lighthouse are set within walking distance.

Gran Canaria airport lies within 35 minutes' drive away from Neptuno Hotel.

Rooms

Guests are offered 170 soundproof hotel rooms equipped with satellite television, climate control, an individual safe, a balcony and IDD phone. Some rooms at Neptuno Hotel have a view over the sea. The rooms come with en suite bathrooms with a shower, a hairdryer and a bidet along with an electric kettle, a fridge and a stove.

Eat & Drink

A free buffet breakfast is served every morning. The hotel features an outdoor restaurant serving local cuisine. Time Table Of The bar offers various types of soft drinks, wines and cocktails. Guests can dine at Wapa Tapa and Mr. Greek, about 150 meters away from the property.

A full breakfast is served at affordable prices. 

Services

The hotel provides a designated place for smoking, a beauty shop and a newspaper stand along with a business centre, a conference room and a copier to fit the needs of all guests.

Relax

Turkish steam bath, facials and massage are available on site. On-site sport activities include table tennis, snooker and bocce.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   170.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant buffet

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • Breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Water slides
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Umbrellas
  • Karaoke
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Mountain view
  • Pool view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:00FREECheck-out07:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Yumbo CentrumYumbo Centrum400 ft
Cita CentreCita Centre3000 ft
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Cappuccino HouseCappuccino House100 ftAvda Alfereces Provisionales, 31
Shorty's Beach ClubShorty's Beach Club100 ftANEXO2 Calle Dunas 4
Todo Piedra 1Todo Piedra 1100 ftAlfereces Provisionales, 31
Parrots RestaurantParrots Restaurant400 ftJumbo center 1' planta
Wapa TapaWapa Tapa500 ftYumbo Centrum
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Playa de San AgustinPlaya de San Agustin1.5 mi Maspalomas, Gran CanariaSpain
Playa de los AmadoresPlaya de los Amadores9.4 milsouthwest coast of Gran Canaria in the municipality of Mogan, Puerto de Mogan
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Getting around
Airports
Gran Canaria (LPA)16.7 mi
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Reviews
8.0
FabulousBased on  606  reviews
  • 8.8
    Superb

    The hotel is fantastic the only problem is the noise from the Yumbo shopping centre and all the pubs and bars around.The staff is very friendly and they are always ready to help with a smile. Wonderful buffet specially for dinner.

  • 8.8
    Superb

    The hotel offers great buffet both for breakfast and dinner and has a very good value for money.Its location is very convenient both for bus stop to any destination and for the vicinity to the commercial centre Yumbo.

    The vicinity to the commercial centre Yumbo has as disadvantage the fact the there is noise (loud music) coming from this centre till late in the night.

  • 8.8
    Superb

    The staff were very attentive at all times. The hotel is spotless and because this was my second visit, there were little gifts left for me by the housekeeping staff! Another lovely touch by the hotel. Excellent food and great value for money! I would highly recommend staying there. Unfortunately the resort is quite delapidated but I seldom left the enclosure of the hotel, so this didn't affect me greatly. I'll definitely be back!

  • 7.8
    Fabulous

    Very close to the nightlife at Yumbo Centre but still in a relativly quiet location.

    The rooms are not well noise insulated. You can hear your neighbors when they caugh in their room. Unfortunately I was just abot the hotel bar so I 'participated' in the every evening entertainment from my room.

  • 7.4
    Very good

    Good location, reasonably priced, adult-only policy, large balcony, pretty good food, bus to airport nearby

    views not so good, too many stairs

  • 8.8
    Superb

    proffessionalism of the staff.variety of food was very good and well prepared.swimming pool was very good.

    l didn,t like the bed being 2single beds.

  • 8.2
    Fabulous

    The location is excellent, literally in the back of the Yumbo center. Huge plus is there are no children staying in this hotel. Rooms are clean, housekeeping and cleaning very good. Vast selection of food at mealtimes, nice pool and garden area, very clean pool. Friendly and welcoming staff.

    The hotel definitely has some overbooking issues, which happened to us, we had to spend the first night in the neighbouring hotel. Some of the food is bland, could do with more spices and seasoning. Staff should speak better english as sometimes they do not understand what you talking about.

  • 8.2
    Fabulous

    Excellent pool area & terrace restaurant, pleasant clean rooms with balconies, efficient staff, great location & no children!

    No English TV channels and beds a little uncomfortable.

  • 7.0
    Very good

    It;s on walking distance of shops and beach. It's small hotel, no children allowed. This very good for using facilities (pool/breakfast buffet and diner)

    Entrance. Reception is not direct ay entrance and so many steps to take with suitcases.Noice from Shopping center Yumbo during the night is not helping for quiet stay.

  • 10.0
    Exclusive

    Great hotel excellent standards of housekeeping great staff

  • 10.0
    Exclusive

    I liked the service what the staff offered. They were kind, helpful and allways smiling!

  • 10.0
    Exclusive

    Over all my Wife and I liked the Hotel in general

    We were disappointed with the two sittings for dinner, similar sized Hotels have only one We were a little perturbed with the number of steps in the place

  • 9.6
    Exclusive

    Great location. View over pool from balcony. Pleasant room and facilities. Adult only so like minded neighbours. Good food. Friendly staff. Was not disturbed by noise even though street out-side

  • 6.2
    Good

    Hotel is comfortable and nice location.

    1.What a shame that one of the eu country's citizen can not speak other than their mother language !!!!!!!!! hotel staff can not speak english .............. last year I was at barcelona and it was terrible also. I do not think so I will visit spain again !!!! 2. THE PEOPLE ARE RUDE.WHEN I ASK WHY THEY TREAT LIKE THIS , THEY SAID "THEY EARN 900 € PER MONTH.IT IS NOT EASY TO LIVE WITH THAT LIMITED MONEY.THEY ARE UNHAPPY ' 3. I REQUESTED 2 THINGS FROM THE MANAGMENT A. I AM 6'3" ,THE BED ARE SHORTER THAN MY HEIGHT.I REQUESTED FROM THEM TO CHANGE MY ROOM,THEY DID NOT. B.MY AIR COND. SYSTEM WAS NOT WORKING PROPERLY.I ALSO REQUESTED TO BE CHANGED MY ROOM FOR THAT REASON.THEY DID NOT.....

  • 9.2
    Superb

    Great location, helpful staff and extremely clean.

    Seating arrangements for dinner in evening. Single people were seated with other people.

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Highlights
8
FabulousBased on  606 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

Use Badge
Good to know
Check-infrom 14:00-23:00FREECheck-out07:00-12:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Gran Canaria (LPA)16.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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