Name: Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)
Price range: from $182
Rating: 8.0

75 photos

Highlights

Fabulous

Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Spain

Use Badge

Overview

Conveniently located next to golf courses, restaurants and bars, Neptuno Hotel offers such spa facilities as a health club, a solarium and a sauna. Offering accommodation in a 5-story modern building, the hotel was remodeled in 2008.

The hotel is around 10 minutes on foot from the city center. This property is set a few minutes walk from the sandy beach and offers umbrellas and towels.

A temple and a lighthouse are set within walking distance.

Gran Canaria airport lies within 35 minutes' drive away from Neptuno Hotel.

Rooms

Guests are offered 170 soundproof hotel rooms equipped with satellite television, climate control, an individual safe, a balcony and IDD phone. Some rooms at Neptuno Hotel have a view over the sea. The rooms come with en suite bathrooms with a shower, a hairdryer and a bidet along with an electric kettle, a fridge and a stove.

Eat & Drink

A free buffet breakfast is served every morning. The hotel features an outdoor restaurant serving local cuisine. Time Table Of The bar offers various types of soft drinks, wines and cocktails. Guests can dine at Wapa Tapa and Mr. Greek, about 150 meters away from the property.

A full breakfast is served at affordable prices.

Services

The hotel provides a designated place for smoking, a beauty shop and a newspaper stand along with a business centre, a conference room and a copier to fit the needs of all guests.

Relax

Turkish steam bath, facials and massage are available on site. On-site sport activities include table tennis, snooker and bocce.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Year renovated: 2008. Number of floors: 5. Number of rooms: 170.

+ More- Less

Facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage

24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant buffet

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

Fitness centre
Golf course

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Self-service laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Newspaper service
Bell staff/Porter

Dining

All inclusive
Breakfast
Restaurant buffet
Poolside snack bar
Snack bar
Special diet menus
Buffet breakfast

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Water slides
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Umbrellas
Karaoke
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage
Library

Room view

Mountain view
Pool view

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Soundproofed rooms
Living room
Sitting area
Terrace
Balcony
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Bathroom
Bathtub
Shower
Hair dryer
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Cable/ Satellite television
Direct dial telephone
Radio
AM/FM alarm clock

+ More- Less

Good to know

Check-infrom 14:00-23:00FREECheck-out07:00-12:00FREE

Children & extra bedsThere are no extra beds provided in a room.

PetsPets are not allowed.

Cancellation

+ More- Less

Rooms and availability

Standard Twin Room

Mountain view

2 Single beds
2 Single beds, 1 Single bed, 2 Single beds or 1 Double bed
4 persons

In the Room

Shower
Private pool
Bathtub
Balcony

Check Prices

+ room details

Standard Single Room

1 Double bed
1 Double bed, 1 Single bed
1 person

Check Prices

Superior Double Room

1 Double bed
1 Double bed, 1 Single bed
1 person

Check Prices

+ More- Less

Location

Nearby
Restaurants
City landmarks

Yumbo CentrumYumbo Centrum400 ft

Cita CentreCita Centre3000 ft

+ More- Less

Cappuccino HouseCappuccino House100 ftAvda Alfereces Provisionales, 31

Shorty's Beach ClubShorty's Beach Club100 ftANEXO2 Calle Dunas 4

Todo Piedra 1Todo Piedra 1100 ftAlfereces Provisionales, 31

Parrots RestaurantParrots Restaurant400 ftJumbo center 1' planta

Wapa TapaWapa Tapa500 ftYumbo Centrum

+ More- Less

Playa de San AgustinPlaya de San Agustin1.5 mi Maspalomas, Gran CanariaSpain

Playa de los AmadoresPlaya de los Amadores9.4 milsouthwest coast of Gran Canaria in the municipality of Mogan, Puerto de Mogan

+ More- Less

Getting around

Airports

Gran Canaria (LPA)16.7 mi

+ More- Less

Reviews

8.0

FabulousBased on 606 reviews

Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Single

8.8

Superb

The hotel is fantastic the only problem is the noise from the Yumbo shopping centre and all the pubs and bars around.The staff is very friendly and they are always ready to help with a smile. Wonderful buffet specially for dinner.
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Single

8.8

Superb

The hotel offers great buffet both for breakfast and dinner and has a very good value for money.Its location is very convenient both for bus stop to any destination and for the vicinity to the commercial centre Yumbo.

The vicinity to the commercial centre Yumbo has as disadvantage the fact the there is noise (loud music) coming from this centre till late in the night.
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Group of friends

8.8

Superb

The staff were very attentive at all times. The hotel is spotless and because this was my second visit, there were little gifts left for me by the housekeeping staff! Another lovely touch by the hotel. Excellent food and great value for money! I would highly recommend staying there. Unfortunately the resort is quite delapidated but I seldom left the enclosure of the hotel, so this didn't affect me greatly. I'll definitely be back!
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Single

7.8

Fabulous

Very close to the nightlife at Yumbo Centre but still in a relativly quiet location.

The rooms are not well noise insulated. You can hear your neighbors when they caugh in their room. Unfortunately I was just abot the hotel bar so I 'participated' in the every evening entertainment from my room.
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Single

7.4

Very good

Good location, reasonably priced, adult-only policy, large balcony, pretty good food, bus to airport nearby

views not so good, too many stairs
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Older travelers

8.8

Superb

proffessionalism of the staff.variety of food was very good and well prepared.swimming pool was very good.

l didn,t like the bed being 2single beds.
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Couple

8.2

Fabulous

The location is excellent, literally in the back of the Yumbo center. Huge plus is there are no children staying in this hotel. Rooms are clean, housekeeping and cleaning very good. Vast selection of food at mealtimes, nice pool and garden area, very clean pool. Friendly and welcoming staff.

The hotel definitely has some overbooking issues, which happened to us, we had to spend the first night in the neighbouring hotel. Some of the food is bland, could do with more spices and seasoning. Staff should speak better english as sometimes they do not understand what you talking about.
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Couple

8.2

Fabulous

Excellent pool area & terrace restaurant, pleasant clean rooms with balconies, efficient staff, great location & no children!

No English TV channels and beds a little uncomfortable.
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Group of friends

7.0

Very good

It;s on walking distance of shops and beach. It's small hotel, no children allowed. This very good for using facilities (pool/breakfast buffet and diner)

Entrance. Reception is not direct ay entrance and so many steps to take with suitcases.Noice from Shopping center Yumbo during the night is not helping for quiet stay.
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Single

10.0

Exclusive

Great hotel excellent standards of housekeeping great staff
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Couple

10.0

Exclusive

I liked the service what the staff offered. They were kind, helpful and allways smiling!
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Older travelers

10.0

Exclusive

Over all my Wife and I liked the Hotel in general

We were disappointed with the two sittings for dinner, similar sized Hotels have only one We were a little perturbed with the number of steps in the place
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Group of friends

9.6

Exclusive

Great location. View over pool from balcony. Pleasant room and facilities. Adult only so like minded neighbours. Good food. Friendly staff. Was not disturbed by noise even though street out-side
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Older travelers

6.2

Good

Hotel is comfortable and nice location.

1.What a shame that one of the eu country's citizen can not speak other than their mother language !!!!!!!!! hotel staff can not speak english .............. last year I was at barcelona and it was terrible also. I do not think so I will visit spain again !!!! 2. THE PEOPLE ARE RUDE.WHEN I ASK WHY THEY TREAT LIKE THIS , THEY SAID "THEY EARN 900 € PER MONTH.IT IS NOT EASY TO LIVE WITH THAT LIMITED MONEY.THEY ARE UNHAPPY ' 3. I REQUESTED 2 THINGS FROM THE MANAGMENT A. I AM 6'3" ,THE BED ARE SHORTER THAN MY HEIGHT.I REQUESTED FROM THEM TO CHANGE MY ROOM,THEY DID NOT. B.MY AIR COND. SYSTEM WAS NOT WORKING PROPERLY.I ALSO REQUESTED TO BE CHANGED MY ROOM FOR THAT REASON.THEY DID NOT.....
Mur Hotel Neptuno (Adults Only) - Playa del Ingles (Gran Canaria)

Single

9.2

Superb

Great location, helpful staff and extremely clean.

Seating arrangements for dinner in evening. Single people were seated with other people.