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Mur Hotel Neptuno - Playa del Ingles (Gran Canaria)

ex. Hotel Neptuno - Adults Only

Avenida Alfereces Provisionales 29, Playa del Ingles (Gran Canaria), Spain, 35100  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mur Hotel Neptuno - Playa del Ingles (Gran Canaria)

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

A la carte restaurant

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

Conveniently located next to golf courses, restaurants and bars, Neptuno Hotel offers such spa facilities as a health club, a solarium and a sauna. Offering accommodation in a 5-story modern building, the hotel was remodeled in 2008.

The hotel is around 10 minutes on foot from the city center. This property is set a few minutes walk from the sandy beach and offers umbrellas and towels.

A temple and a lighthouse are set within walking distance.

Gran Canaria airport lies within 35 minutes' drive away from Neptuno Hotel.

Rooms

Guests are offered 170 soundproof hotel rooms equipped with satellite television, climate control, an individual safe, a balcony and IDD phone. Some rooms at Neptuno Hotel have a view over the sea. The rooms come with en suite bathrooms with a shower, a hairdryer and a bidet along with an electric kettle, a fridge and a stove.

Eat & Drink

A free buffet breakfast is served every morning. The hotel features an outdoor restaurant serving local cuisine. Time Table Of The bar offers various types of soft drinks, wines and cocktails. Guests can dine at Wapa Tapa and Mr. Greek, about 150 meters away from the property.

A full breakfast is served at affordable prices. 

Services

The hotel provides a designated place for smoking, a beauty shop and a newspaper stand along with a business centre, a conference room and a copier to fit the needs of all guests.

Relax

Turkish steam bath, facials and massage are available on site. On-site sport activities include table tennis, snooker and bocce.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   170.

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Facilities

General

  • No smoking on site
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Early check-in/ -out
  • No pets allowed
  • Adults only
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • All inclusive
  • Breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Karaoke
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room features

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Mur Hotel Neptuno - Playa del Ingles (Gran Canaria) Playa del Ingles (Gran Canaria) location
Show big map »

Hotel Address:

Avenida Alfereces Provisionales 29, Playa del Ingles (Gran Canaria), Spain, 35100

Get directions
Airports
Restaurants
  • Cappuccino House (cuisine: Italian)
    100 ft
  • Shorty's Beach Club (cuisine: Austrian, German)
    100 ft
Beaches
  • Playa de San Agustin
    1.5 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    170

Hotel Awards

SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Mur Hotel Neptuno

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Mur Hotel Neptuno photos Room
Standard Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Soundproofed windows
  • Parquet floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Terrace Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Double/Twin With Balcony/Terrace (2-3) - Non Refundable. HALF BOARD. Non refundable

Standard Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Standard Single Room (Double bed)

Superior Double Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

DOUBLE SINGLE USE SUPERIOR. ALL INCLUSIVE. Standard rate

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Superior|Superior Room

Mur Hotel Neptuno Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Playa de San Agustin1.5 mi
    Maspalomas, Gran CanariaSpain
  • Playa de los Amadores9.4 mi
    lsouthwest coast of Gran Canaria in the municipality of Mogan, Puerto de Mogan

Restaurants nearby

  • Cappuccino House100 ft

    Address: Avda Alfereces Provisionales, 31
    Phone: +34 678337484

    96% likes this, based on 14 reviews
    Cuisine: Italian

  • Todo Piedra 1100 ft

    Address: Alfereces Provisionales, 31
    Phone: +34 928764607

    65% likes this, based on 34 reviews

  • Wapa Tapa500 ft

    Address: Yumbo Centrum
    Phone: +34 650001739

    96% likes this, based on 245 reviews
    Price Range: USD 11 - USD 31

  • Shorty's Beach Club100 ft

    Address: ANEXO2 Calle Dunas 4
    Phone: 34-928769906

    82% likes this, based on 28 reviews
    Cuisine: Austrian, German

  • Parrots Restaurant400 ft

    Address: Jumbo center 1' planta
    Phone: 928766742

    70% likes this, based on 161 reviews
    Cuisine: International
    Price Range: USD 30 - USD 43

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    170

Hotel Awards

SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Mur Hotel Neptuno

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Cities nearby

Mur Hotel Neptuno Reviews

Guest reviews are submitted by our customers after their stay at Mur Hotel Neptuno

7.8
FabulousBased on519 reviews

Guest reviews

  • Couple
    6.2

    If you want to stay next to Yumbo, then this is the best hotel. If you are looking for a four star - think again. It was probably 4 star in the 80's but without renovation, it's a 2+ for me.

    Very outdated furniture and facilities. Small room. Have stayed next door at the Buenos Aires apartments and would recommend those over this hotel.

  • Single
    9.6

    Calm, relaxing atmosphere. Welcoming staff, good food, Comfortable rooms.

  • Older travelers
    8.8

    They have the best cleaning staff of any hotel I've ever stayed at. It was immaculately clean. The front desk was very nice The breakfast was very good. Nice pool area, and no kids :)

    The room was small compared to other hotels we were in on the island. I thought it was going to be a lot closer to the ocean. It's a good 15 minute walk downhill and 20 minutes back and when you get there it's nothing special.

  • Single
    4.0

    There was good wi-fi access from public areas of the hotel, but none from rooms. It seemed to be a nice enough hotel for people with very different tastes from mine.

    I did not like the hotel at all. It is a mass tourist type of hotel, but with pretentious prices. I found the staff impolite. There was no assistance with baggage, despite the need to use three sets of stairs between the entrance and reception..

  • Older travelers
    9.6

    The hotels location, there are a lot of steps at the hotel reception,and it can be difficult for people who have problems with mobility and large cases. The location to the Yumbo Centre is great for local buses, Taxies and a short walk from the promenade to the Cita Centre. The hotel provides a swipe card and you can get right into the Yumbo Centre from the rear of the hotel.

    This time we had a pool side room on the second floor, and did notice the noise from the Yumbo Clubs that went onto 4am very loud. We have stayed before and didnt notice any noise, this only appears to be on a Saturday and Sunday evenings.

  • Group of friends
    7.8

    staff very friendly, close to Yumbo, breakfast.

  • Group of friends
    6.6

    Location

    Internet connection is an extra, not a service.

  • Group of friends
    8.2

    Food was pretty good and rooms had free wi-fi and a big variety of TV channels. The hotel is very clean and the staff are friendly. Heated pool, quite decent. Great location, just behind the Yumbo, and yet not noisy at night.

    A bit dated and the gym left a lot to be desired. Nevertheless, the hotel is good value for money.

  • Group of friends
    9.2

    Our balcony with Yumbo and sea view

    Wi-fi doesn't work in our room

  • Couple
    9.6

    Cleanliness and location to Yumbo.

    Two small beds joined as a larger bed.

  • Single
    9.2

    Fantastic location. Attentive staff. Amazing food. Great value. Only one let down, they advertise a gym which is a small room with broken equipment. Otherwise great hotel.

    Just the so called gym. They would be better partnering with the local fitness centre.

  • Single
    10.0

    The buffet, the room, the pool, friendly staff

    All good

  • Group of friends
    10.0

    The location was excellent, staff very friendly, pool side area was great with plenty of sunbeds etc. Having no kids there was a huge plus too:) Evening buffet had a great range of hot and cold food.

    We had been warned about the noise levels, and while the hotel provided ear plugs we didn´t need them at all. The Yumbo centre behind was an allegedly ´gay´only area, but we found it welcoming with a good mix of bars.

  • Single
    10.0

    I answered that in 2 above.

    Having to pay for 7 meals which I did not get and then being refused one complimentary lunch in lieu

  • Single
    10.0

    Great hotel, there was always just perfect

How to reach hotel

hotel Mur Hotel Neptuno - Playa del Ingles (Gran Canaria) Playa del Ingles (Gran Canaria) location
Show big map »

Hotel Address:

Avenida Alfereces Provisionales 29, Playa del Ingles (Gran Canaria), Spain, 35100

Get directions
Airports
Restaurants
  • Cappuccino House (cuisine: Italian)
    100 ft
  • Shorty's Beach Club (cuisine: Austrian, German)
    100 ft
Beaches
  • Playa de San Agustin
    1.5 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    170

Hotel Awards

SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Mur Hotel Neptuno

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge